fbpx

Client agreement

General conditions of service

About our Service

  • The service refers to a digital declaration service where the end user states his information on the service’s website and the service uses this information to declare to the customer regarding his Spanish Non-resident declaration made on Modelo 210.
  • The service is performed by Taxadora.com, a Spanish registered Autonomos with NIF number Y6837028Q and its partners required to carry out the assignment.
  • These Terms of Use govern the agreement between you as a customer and us as the supplier of the service.
  • The service refers to a tax return service to simplify the declaration of income in Spain for persons who do not have their tax residence in Spain.
  • The service is for preliminary declaration of income in Spain and for setting up direct debit deduction of the payment or assist with payment through client funds account.
  • The information on this site is prepared by Spanienskatt.se and may not be copied or distributed without the permission of the copyright owner. The information is created for informational purposes and we do not take responsibility for how the information is used by third parties. If you have any questions about the information, you should contact us.
 

About you and your taxes

  • You own a home in Spain but have your tax residence in Sweden (or other country not Spain) for staying more than 186 days outside Spain.
  • You want to declare for rental income or for standard tax, Rente-Imputada via Modelo 210.
  • You have rented for short periods or indicate via email if you have rented longer periods to one and the same tenant (monthly rent).
  • You apply and submit a residence certificate from the Swedish Tax Agency.
  • If you declare for rental, you must also declare for standard tax once a year on the days you did NOT rent.
  • You have no other income in Spain you want to declare

Abot payment of the tax

  • We charge by debit card and never have access to your account.
  • You pay your tax by setting up a direct debit for you and the Spanish Tax Agency deducts the tax from your Spanish bank.
  • You can also choose to pay into our client funds account, in which case you should contact [email protected]
  • The customer is responsible for making sure that there is money in the account to pay the tax at the time of the draw for autogiro (20 days after the quarterly change in rental and last December for standard tax).
 

Your taxable income and deduccions

  • We declare for you for every quarter you register on our website and the annual flat rate tax.
  • If you want to declare for previous (missed) quarters / year, please contact us and we will make a special declaration
  • You are liable for any penalties if you claim deductions that you are not entitled to or fail to report the leased periods correctly, leading to a missed tax payment.
  • You can proof all your invoices with the IVA number and name / CIF number of the supplier.
  • You have no previous deficits from rental or you let us know and we will help you get the right deduction

 

What you promise to do     

  • The customer is obliged to know for themselves if they have their tax residence in Spain and must declare as Resident in Spain.

  • The service refers to a tax return service for Spanish taxes, the customer is himself obliged to handle his own tax obligations against other countries and tax authorities, for example. Sweden and the Swedish Tax Agency.
  • The customer is responsible for ensuring that there is the necessary means to pay the tax at the time of the draw or alternatively by bank transfer. The customer is responsible for ensuring that his bank has registered the account with his NIE number to enable auto-giro deduction (and not for example passport number).
  • The customer is responsible for ensuring that the tax is deducted from its bank account at the time of draw so that the bank does not deny the draw or that the payment does not proceed for other reasons. The customer is responsible for contacting spanienskatt.se during the day of the tax payment if a tax deduction has not been made. It is therefore important to keep track of the payment date!
  • Spanienskatt.se undertakes to declare to the Spanish Tax Agency regarding Modelo 210 and send a confirmation to the customer no later than one month after the last declaration date. If spanienskatt.se has not sent a confirmation of this, the customer is responsible for contacting spanienskatt.se within two weeks to point this out. Spanienskatt.se will then investigate any problems and remedy this.
  • The customer is responsible for submitting the documents that spanienskatt.se needs to execute the declaration, either through the digital service www.spanienskatt.se or via e-mail or other medium chosen by spanienskatt.se. First and foremost, all communication should be via spanienskatt.se and then via e-mail.
  • Customer is responsible for fulfilling its tax obligations against Spanish and other tax authorities.
  • The customer is liable for any fees or fines if the customer does not pay the tax or ensure that there are necessary funds in the account when the tax is deducted. If autogiro would not work then money eg. missing from the account, please contact us the same day. If payment is not made at the autogiro draw, fines may be issued. If this happens, contact us as soon as possible and we will help you make the payment before you suffer any additional costs. The normal fine is 5% of the tax amount if payment is made directly.
  • Customer is responsible for the information you provide through our service is correct
  • Customer is responsible for submitting their information to us no later than 5 days after the quarterly change in the rental or no later than November of the year following the tax year for the standard tax.

What we promise to do

  • We undertake to declare your modelo 210 with the Spanish tax authorities before the deadline for declaration and set up the direct debit. The final date for setting up autogiro draw is about two weeks before the draw event.
  • We are not responsible for any damage or loss incurred by you or any other person you act as a result of our actions, errors or defects on our site under these Terms of Use, except as a result of deliberate conduct, fraud, deliberate negligence, gross negligence by us , our employees or our partners.
  • We will send a confirmation to you when the tax is declared, you will receive an excerpt on the first page of the tax return confirmation from the Swedish Tax Agency to your e-mail. If you would like the complete excerpt, please contact [email protected]

 

If something has gone wrong?

  • We are dedicated to delivering a high quality service but if you are dissatisfied and would like to make a complaint about any part of the service – please contact us via email or phone and we will do our utmost to resolve the issues that have arisen. Complaints are normally handled in a smooth manner so that our customers are always satisfied with the service even if problems arise. Please send an email to [email protected] or call +46 76 344 30 63.
  • This agreement is governed by Spanish law and any disputes shall be resolved in Spanish law. All communications related to this Agreement shall be in Swedish or English.
  • We protect your data in accordance with our terms of use regarding the handling of personal data. We collect your data only to perform the service. We can store the data for a maximum of 7 years after your last declaration.
  • These terms of use can be changed by spanienskatt.se by sending information about the changes to your e-mail address.
  • You are required to notify us if you change your email address or other information that may be relevant to your declaration.
  • If for some reason you are not satisfied and we have not agreed on a complaint, we recommend that you primarily contact the General Complaints Board in Sweden.

 

Your personal data  

  • Read our privacy policy and more about the handling of personal data here.
  • You are responsible for the information you provide to us in order for us to forward it to the Spanish tax authority. If you have provided us with incorrect information, we will not be responsible for this.
  • You are obliged to check that you comply with the obligations you have against the Spanish tax authority and that eg. the deductions you intend to pursue are approved. You are responsible for having access to receipts and invoices as proof of your deductions and which are approved by the Spanish tax authority, eg. that VAT number appears. You should save your receipts for at least 4 years.
  • Spanienskatt.se provides information regarding declarations, taxes and other things that we think our customers intend to be valuable. We do our utmost to ensure that all this information is accurate and up to date in accordance with the latest regulatory changes. . If you have any doubts about the information on the site or your situation, you should contact us for personal advice.
  •  

Our client commitment 

We want to simplify life for Swedes in Spain and have therefore developed this service. We think it should be easy, worry-free to manage your tax obligations in Spain, even if you are not able to Spanish or are an expert in taxes. It is often complicated with constantly changing regulations and that is exactly why you turn to us. Our ambition is to build a service that delivers high quality year after year and that all our customers are satisfied.

 

We always want to make sure that all information and information we share with our customers is accurate and up to date.

  • Of course, we want all declarations our customers ask us to make should be done as quickly and efficiently as possible without any errors occurring.
  • Of course, we want all autogiro wiring and bank transfers to take place without creating a mess that creates concerns for our customers.
  • Of course, we want our customers to know and utilize all the deductions they are entitled to under both Swedish and Spanish tax law.
  • Of course, we want all our customers to be aware of what is required for verifications in order to have the right to use these deductions.
  • Of course, we want computer junk, Internet problems, banking problems, crashes, cyberattacks or other problems that will prevent us from helping our customers.

Therefore, we promise to do our utmost to make all this happen. However, we do know that sometimes unexpected things happen that cause something to go crazy and our hope is that no problems will arise but in order for us to deliver this service with good prices and simplicity we unfortunately have to limit our responsibility for the few times it can go to it.

No adviser can give 100% guarantee that it will never be wrong and if you have a more complicated tax situation or you feel you want to sort out every detail about your unique situation, from double checking individual deductions whether they are approved or not , to talk to a personal advisor – we recommend that you contact us for more specialized advice.

You probably already have experience with law firms and know that lawyers can also be wrong (and are good at paying). We believe that is exactly why you turned to us – to get good quality at a good price and to simplify your life.

Policy of data proteccion

We work to ensure a high level of data protection that protects your personal privacy when using our website. This privacy policy therefore explains how your personal data is processed and protected, your rights and how you can enforce them. We strive to make you feel secure in our processing of your personal data. If you have any questions, you are welcome to contact us. You can find our contact details at the bottom of this page.

Where is your data stored?

We strive to process your personal data as much as possible within the European Economic Area (EEA) and all our own IT systems, but can also be transferred and processed in a country outside the EEA (so-called “third country”). Such transfer is only made to recipient countries with an adequate level of protection and in accordance with applicable legislation. If the transfer is made to a partner for a service in the US, this will only be done to companies covered by the so-called “Privacy Shield”, which is an agreement on the protection of personal data between the EU and the US

What kind of data do you collect?

We collect personal information that you send to us when you use the service on our website or sign up for our newsletter. For example, the personal information you send to us may include contact information, date of birth and payment information. We may also collect certain personal data from external partners such as address information from public registers and credit rating information from credit rating agencies, banks or credit reporting agencies.

Why do we collect your data?
Your personal information is saved by spanienskatt.se. The data is collected in order to be able to inform and perform the declaration service which is intended to be launched during the autumn of 2019.

How long is my data stored?
We need to save your personal information to contact you when we launch the service so that you can sign service contracts and receive the promised discount. The data will be stored for the longest time until the service is launched or at the latest in 2021. When the service is launched and if you choose to use the service, you will be given the opportunity to access complete terms of use of the service under the service agreement. We will use your personal information only to contact you about offers about the service.

Once the service has been launched and you have become a customer, we will save your information as long as we are required by applicable law in Spain.

If you don’t want us to store your data?

If you do not want us to keep your information, you can contact us at [email protected] and we will delete your contact information. You have the opportunity at any time to request an extract from the personal data we have stored about you as well as the right to delete the data.

If you want to make changes to your data?
If information should prove inaccurate or incomplete, you have the right to correct it.

With whom do we share your data?
Your personal information may be shared with third parties required to deliver the service and inform about the service or new services we launch with or without partners.

We will never disclose your personal information to anyone for any other purpose.

We will, for example, never to sell your information.

The use of cookies
A cookie (or cookie) is a small text file that a website saves on the visitor’s computer. Cookies are used on many websites to give a visitor access to various features. The information in a cookie can also be used to track a user’s browsing on websites that use the same cookie.

Do I have to allow the use of Cookies?

This site uses cookies for functionality critical to the performance of the service. Therefore, if you block cookies, you cannot perform the service. Without cookies, however, you can still look at pages and articles, but some features may behave unexpectedly.

If you want to visit the page but do not want any cookies to be saved on your computer when you close your browser then you can visit the page in private mode. This mode is called various things depending on your browser: “Incognito window” (Chrome), “Private window” (Firefox) or “InPrivate window” (Microsoft Edge). All cookies set during the visit in private mode are then deleted from your computer when you close your browser.

How do we use Cookies This site uses cookies to perform the service, log in to “my pages” and for certain features that should only be viewed once per visitor. If you close your browser and later return to the store, your settings are saved with the help of cookies. We also use cookies to be able to customize and make information and marketing as relevant as possible for you.

The information about logging into “my pages” is stored in a so-called session cookie and is therefore deleted when you close your browser. Our other cookies do not store information to identify you.

We also use cookies as statistics