Client agreement

General terms of service

About our Service

  • The service refers to a digital declaration service where the end user enters their details on the service’s website and the service uses these details to declare for the customer in respect of their Spanish declarations.
  • The service is carried out by which is a Spanish registered Autonomos with NIF number Y6837028Q and its partners required to carry out the assignment.
  • These terms of use govern the agreement between you as a customer and us as the provider of the service.
  • The service is a tax declaration service to simplify the declaration of income in Spain for persons who are not tax resident in Spain.
  • The service refers to the preliminary declaration of income in Spain and to set up direct debit of the payment or assist with payment via client funds account.
  • The information on this page has been prepared by and may not be copied or distributed without the permission of the copyright holder. The information is created for informational purposes and we do not take responsibility for how the information is used by third parties. If you have any questions about the information, please contact us. 

About you and your taxes as Non Resident

  • You own a property in Spain but you are resident in another country (not Spain) for tax purposes because you stay more than 183 days outside Spain.
  • You want to declare for rental income or for flat rate tax, Renta-Imputada via Modelo 210.
  • You have rented out for short periods or indicate by email if you have rented out for longer periods to the same tenant (monthly rent).
  • You inform us by e-mail if you have rented to a company.
  • You apply for a certificate of residence from the tax authorities in your home country in case you receive a question from the Spanish tax authorities in the future. You do not need to send this to us.
  • If you are declaring for rentals, you must also declare for flat rate tax once a year on the days you have NOT rented out.
  • You have no other income in Spain you want to declare.

About your taxes as Resident

  • You live in Spain for more than 182 days in a calendar year and are considered a Resident of Spain and must therefore declare in Spain.
  • You need to declare your assets outside Spain worth more than €50,000 and your income. Our fee for the income declaration does not include the Modelo 720 and vice versa.
  • You are not engaged in active business activities in Spain or you inform us of this – our income declaration does not include business activities.
  • You send us details of your income and assets via our website or by email, ensuring that the information is correct. We will check the information, calculate your tax and provide you with a draft for your confirmation. Once you are satisfied, we will send the information to the tax authorities in Spain. 
  • You are responsible for your taxes in other countries, for example if you still need to file a tax return in your former home country.

About payment of the tax

  • We charge by debit card and never have access to your account.
  • You pay your tax by us setting up a direct debit for you and the Spanish Tax Agency deducts the tax from your Spanish bank. 
  • You can also choose to pay into our client funds account, in which case please contact
  • The client is responsible for ensuring that there are funds in the account to pay the tax at the time of the direct debit (20 days after the quarterly changeover for rentals and the last day of December for flat rate tax). 
  • The client is responsible for ensuring that the bank has registered their NIE number and that the taxpayer is the account holder on the designated account.

Your taxable income and deduccions

  • We declare for you all the quarters you declare on our website and the annual flat tax.
  • If you want to declare for previous (missed) quarters/years, please contact us and we will make a special declaration
  • You are responsible for any penalties if you claim deductions you are not entitled to or fail to account for rental periods correctly resulting in a missed tax payment.
  • You can substantiate all your invoices with the IVA number and the name/CIF number of the supplier as well as you.
  • You have no previous rental losses or let us know and we will help you get the correct deduction


What you promise to do     

  • It is the client’s responsibility to know if they are tax resident in Spain and should declare as Resident in Spain. We can assist if you are unsure.
  • The service refers to a declaration service for Spanish taxes, the client is responsible for managing their own tax obligations towards other countries and tax authorities.
  • The client is responsible for ensuring that the required funds are available to pay the tax at the time of the drawdown or by bank transfer. Client is responsible for ensuring that their bank has registered the account with their NIE number to enable direct debit (and not for example passport number).
  • The Client is responsible for ensuring that tax is deducted from their bank account at the time of the drawdown so that the bank does not refuse the drawdown or the payment does not go through for other reasons. The customer is responsible for contacting on the day of the tax payment if a tax deduction has not been made. It is therefore important to keep track of the payment date!
  • undertakes to declare the Modelo 210 to the Spanish tax authorities on behalf of the client and to send a confirmation to the client within one month of the final declaration date. If has not sent a confirmation of this, the customer is responsible for contacting within two weeks to point this out. will then investigate any problems and rectify them.
  • The customer is responsible for submitting the documents that needs to carry out the declaration, either via the digital service or via e-mail or any other medium that chooses. In the first instance, all communication should be via and then via email.
  • The Client is responsible for fulfilling its tax obligations to other tax authorities and for those taxes not specifically declared via
  • The Client is responsible for any fees or penalties if the Client fails to pay the tax or ensure that the required funds are on account when the tax is deducted. If direct debit does not work because the money is not in the account, for example, please contact us the same day. If payment is not made when the direct debit is made, a fine may be issued. If this happens, please contact us as soon as possible and we will help you make the payment before you incur any additional costs. The normal penalty is 5% of the tax amount if payment is made directly.
  • Customers are responsible for ensuring that the information you provide via our service is correct
  • The client is responsible for submitting their details to us within 10 days of the quarterly change for lettings or by November of the year following the assessment year for flat rate tax.

What we promise to do

  • We undertake to declare your Spanish taxes to the Spanish tax authorities before the deadline for declaration and set up direct debit. The deadline for setting up direct debit is approximately two weeks before the tax deadline.
  • We will not be liable for any damage or loss suffered by you or any other person on whose behalf you act as a result of our actions, errors or omissions under these Terms of Use, except where caused by the wilful misconduct, fraud, wilful default, gross negligence of us, our employees or our partners.
  • We will send a copy of the tax return to you when the tax is declared to your email. 


If something has gone wrong?

  • We are dedicated to delivering a high quality service but if you are dissatisfied and wish to make a complaint about any part of the service – please contact us by email or telephone and we will do our utmost to resolve the issues raised. Complaints are normally dealt with in a smooth manner to ensure that our customers are always satisfied with the service even if problems have arisen. Please send an email to or call +34 611 629 317.
  • This agreement is governed by Spanish law and any disputes shall be resolved under Spanish law. All communications related to this agreement shall be in English, Swedish or Spanish.
  • We will protect your data in accordance with our terms of use regarding the handling of personal data. We collect your data solely for the purpose of providing the service. We may keep the data for a maximum of 7 years after your last tax return.
  • Changes to these terms of use may be made by by sending information about the changes to your email address.
  • You are obliged to inform us if you change your email address or other information that may be relevant to your declaration.
  • If for any reason you are not satisfied please get in touch and we are sure we will find a good solution.


Your personal data  

  • Read our privacy policy and more about handling personal data here.
  • You are responsible for the information you provide to us for us to pass on to the Spanish tax authorities. If you have provided us with incorrect information, we will not be held responsible for this. If you are unsure about any information, please ask us and we will help you.
  • It is your responsibility to check that you are complying with your obligations to the Spanish tax authorities and that, for example, the deductions you intend to claim are authorised. You are responsible for having invoices available as proof of your deductions and approved by the Spanish tax authorities, e.g. that the VAT number is shown. You must keep your receipts for at least 5 years.
  • contributes information regarding declarations, taxes and other matters that we believe our customers find valuable. We do our utmost to ensure that all this information is accurate and up to date with the latest regulatory changes however we are not responsible for the accuracy of this information, lack of information or for the consequences of actions that the client undertakes or chooses not to undertake because of this information. If you have any doubts about the information on this site or your situation, you should contact us for personal advice. 

Our client commitment 

We want to make life easier for foreigners in Spain and have therefore developed this service. We think it should be easy, hassle-free to manage your tax obligations in Spain even if you don’t know Spanish or are a tax expert. It’s often complicated with ever-changing regulations and that’s exactly why you turn to us. Our ambition is to build a service that delivers high quality year after year and that all our clients are satisfied.


  • As such, we always want to ensure that all data and information we share with our clients is accurate and up to date.
  • It goes without saying that we want all the declarations our clients ask us to make to be done as quickly and efficiently as possible without any errors occurring.
  • We obviously want all direct debits and bank transfers to be done without any hassles that cause our clients any distress.
  • Of course, we want our clients to be aware of and take advantage of all the deductions they are entitled to under Spanish tax law.
  • Of course, we want all our clients to know what supporting documents are required in order to be entitled to these deductions.
  • Of course, we never want computer crashes, internet problems, banking problems, breakdowns, cyber attacks or other problems to prevent us from helping our clients.

That’s why we promise to do our utmost to make sure all of this happens. However, we know that sometimes unexpected things happen that cause things to go haywire and our hope is that no problems will occur, but in order for us to deliver this service with good prices and simplicity, we unfortunately have to limit our responsibility for the few times it may go haywire.

No adviser can give a 100% guarantee that things will never go wrong and if you have a more complicated tax situation or you feel you want to sort out every detail about your unique situation, from double checking individual deductions whether they are allowed or not, to talking to a personal adviser – we recommend you contact us for more specialised advice.

You probably already have experience with law firms and know that even the lawyers can be wrong (and are good at charging). We think that’s exactly why you turned to us – to get good quality at a good price and to make your life easier.

Policy of data proteccion

We work to ensure a high level of data protection that protects your personal privacy when using our website. This privacy policy therefore explains how your personal data is processed and protected, your rights and how you can enforce them. We strive to make you feel secure in our processing of your personal data. If you have any questions, you are welcome to contact us. You can find our contact details at the bottom of this page.

Where is your data stored?

We strive to process your personal data as much as possible within the European Economic Area (EEA) and all our own IT systems, but can also be transferred and processed in a country outside the EEA (so-called “third country”). Such transfer is only made to recipient countries with an adequate level of protection and in accordance with applicable legislation. If the transfer is made to a partner for a service in the US, this will only be done to companies covered by the so-called “Privacy Shield”, which is an agreement on the protection of personal data between the EU and the US

What kind of data do you collect?

We collect personal information that you send to us when you use the service on our website or sign up for our newsletter. For example, the personal information you send to us may include contact information, date of birth and payment information. We may also collect certain personal data from external partners such as address information from public registers and credit rating information from credit rating agencies, banks or credit reporting agencies.

Why do we collect your data?

Your personal information is stored by The information is used to perform the service you have assigned us, e.g. declaration of Spanish taxes.

How long is my data stored?

The information is normally saved for 5 years from the time your declaration has been submitted. We store your information for as long as we are obliged under applicable law in Spain.

If you don’t want us to store your data?

If you do not want us to keep your information, you can contact us at and we will delete your contact information. You have the opportunity at any time to request an extract from the personal data we have stored about you as well as the right to delete the data.

If you want to make changes to your data?
If information should prove inaccurate or incomplete, you have the right to correct it.

With whom do we share your data?
Your personal information may be shared with third parties required to deliver the service and inform about the service or new services we launch with or without partners.

We will never disclose your personal information to anyone for any other purpose.

We will, for example, never to sell your information.

The use of cookies
A cookie (or cookie) is a small text file that a website saves on the visitor’s computer. Cookies are used on many websites to give a visitor access to various features. The information in a cookie can also be used to track a user’s browsing on websites that use the same cookie.

Do I have to allow the use of Cookies?

This site uses cookies for functionality critical to the performance of the service. Therefore, if you block cookies, you cannot perform the service. Without cookies, however, you can still look at pages and articles, but some features may behave unexpectedly.

If you want to visit the page but do not want any cookies to be saved on your computer when you close your browser then you can visit the page in private mode. This mode is called various things depending on your browser: “Incognito window” (Chrome), “Private window” (Firefox) or “InPrivate window” (Microsoft Edge). All cookies set during the visit in private mode are then deleted from your computer when you close your browser.

How do we use Cookies This site uses cookies to perform the service, log in to “my pages” and for certain features that should only be viewed once per visitor. If you close your browser and later return to the store, your settings are saved with the help of cookies. We also use cookies to be able to customize and make information and marketing as relevant as possible for you.

The information about logging into “my pages” is stored in a so-called session cookie and is therefore deleted when you close your browser. Our other cookies do not store information to identify you.

We also use cookies as statistics